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SEO Metadata
composedTitleEmail to SMS Gateway - Advanced Use | Text Marketer
titleEmail to SMS Gateway - Advanced Use | Text Marketer

Send text messages to your customers via a simple email. This wiki guide details advanced uses of the Email to SMS Gateway and how to set them up.


The basic system is made to be as simple as possible. However sometimes people want more flexibility, in particular for sending a message to multiple recipients.

A single email address

For advanced users, a different email address is available for the email-to-SMS gateway: gateway@textmarketer.co.uk

Warning

Please note that the email address for advanced use should is gateway@textmarketer.co.uk (as above) and NOT gateway@textmarketer.biz.

Also, sending an email to <mobile-number>@textmarketer.co.uk will not work

Using this email address, you must specify the mobile numbers of the recipient(s) in the email body, as explained below.

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Table of Contents

Multiple/single recipients in the email body

It is possible to specify the mobile numbers to send the message to in the email body. You can specify one or many numbers as recipients in this way. Here's how it works...

 

The mobile numbers of the recipients must follow both the originator (optional) and the message in the email body, for example, if Jane's mobile number is 07777123456:

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Hi Jane,
Just a quick reminder that you've got an appointment at Joe's Hair Salon 
tomorrow at 5pm.
See you then!
Joe##
Hair Salon#
07777123456

will send this message to Jane's mobile number 07777123456 with “Joe's Hair Salon” as the sender

 

This will also work, but will use the default originator as set in your account.

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Hi Jane,
Just a quick reminder that you've got an appointment at Joe's Hair Salon 
tomorrow at 5pm.
See you then!
Joe##
07777123456

 

However this won't work, because the mobile number is before the message.

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07777123456
Hi Jane,
Just a quick reminder that you've got an appointment at Joe's Hair Salon 
tomorrow at 5pm.
See you then!
Joe##

Multiple recipients

You can send to multple recipients in two ways. 

 

By listing the numbers on a single line, separated by commas:

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Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.##

Hair Salon#

07777000001,07777000002,07777000003

You can achieve the same result with the following email body:

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Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.##

07777000001

07777000002

07777000003

In the above example, all the mobile numbers are on a new line, without any commas. In this example we have removed the originator, "Hair Salon", to show that you do not allways need it, but you would need  to set the default originator to be "Hair Salon" on the account to achieve exactly the same result as the previous example. 

 

Other way is, by adding @textmarketer.biz at the end of each number and writing them directly into the email recipient section like this:

 

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07777000001@textmarketer.biz; 07777000002@textmarketer.biz; 07777000003@textmarketer.biz

Testing with the Sandbox

So that you can test the system without using any credits, we have provided a sandbox system for testing. This is simply an email address that you can send test messages to, witch will not be sent as text messages. Instead an email is returned to you with a confirmation of what would have been sent, if you'd used the live system. 

Tens The sandbox email address is: gateway-sandbox@textmarketer.co.uk

For example, sending the previous example message to the sandbox address, you would get the reply: 

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Your test would have successfully sent this message:

'Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.'

With originator: Joe's Hair Salon

to the following numbers:
1) 07777000001
2) 07777000002
3) 07777000003

 

 

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Two-way messaging with txtUs© and reply keywords

We have found that people love using the email-to-SMS gateway because it's so convenient and easy-to-use. Imagine how convenient it would be if your customers could also text you, using a special keyword that is unique to you, and the incoming text was converted to an email and special keyword that is unique to you, and the incoming text was converted to an email and to-SMS gateway. 

That's the power of reply keywords.

 

How the shortcode reply keyword works

Your marketing includes the ability for a customer to text your chosen keyword to the number 88802, e.g. “Text CREATE to 88802”. The entire incoming message is captured, i.e. anything after the initial keyword. For example, you could ask people to text in your keyword followed by their name and email address. You could configure your account to forward incoming text messages, which were sent to your keyword, on to your email address.

So you have received an incoming text message in your email inbox. Using the email-to-SMS gateway you can simply 'reply' to the email, and the message will be converted back to a text message and sent your customer.


You can get a reply keyword via your account, go to https://messagebox.textmarketer.co.uk/ and click on the Purchase button:    

Imagine too how convenient it would be if your customers could simply reply to the text message you sent them via the email gateway, without even needing a special keyword, and that text message reply came back to your email address with a history of the conversation between you and the customer.


That's the power of txtUs©.


How the txtUs© number works

With a txtUs© number, you will be given a dedicated mobile number, e.g. our txtUs© number is 07860 021840.You can use this number to receive text messages. All messages sent to your txtUs© number are allocated to your account.

In a similar way to the reply keyword, you can configure your txtUs© number to convert incoming text messages to emails to be delivered to your inbox, including (optionally) a history of the conversation you have had with that customer. Again, you simply hit 'reply' to send a text message back to the customer.

This is a great way of enabling a true two-way conversation via text message, but all from the comfort of your inbox.


You can get a txtUs© number via your account, go to https://messagebox.textmarketer.co.uk/ and click on the Purchase button:    

SEO Metadata
titleAdvanced Use