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Send text messages to your customers via a simple email. This wiki guide details advanced uses of the Email to SMS Gateway and how to set them up. |
Multiple/single recipients in the email body
It is possible to specify the mobile numbers to send the message to in the email body. You can specify one or many numbers as recipients in this way. Here's how it works...
The mobile numbers of the recipients must follow both the originator (optional) and the message in the email body, for example, if Jane's mobile number is 07777123456:
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Hi Jane, |
will send this message to Jane's mobile number 07777123456 with “Joe's Hair Salon” as the sender
This will also work, but will use the default originator as set in your account.
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Hi Jane, |
However this won't work, because the mobile number is before the message.
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07777123456 |
Multiple recipients
You can send to multple recipients in two ways.
By listing the numbers on a single line, separated by commas:
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Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.## Hair Salon# 07777000001,07777000002,07777000003 |
You can achieve the same result with the following email body:
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Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.## 07777000001 07777000002 07777000003 |
In the above example, all the mobile numbers are on a new line, without any commas. In this example we have removed the originator, "Hair Salon", to show that you do not allways need it, but you would need to set the default originator to be "Hair Salon" on the account to achieve exactly the same result as the previous example.
Other way is, by adding @textmarketer.biz at the end of each number and writing them directly into the email recipient section like this:
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07777000001@textmarketer.biz; 07777000002@textmarketer.biz; 07777000003@textmarketer.biz |
Testing with the Sandbox
So that you can test the system without using any credits, we have provided a sandbox system for testing. This is simply an email address that you can send test messages to, witch will not be sent as text messages. Instead an email is returned to you with a confirmation of what would have been sent, if you'd used the live system.
Tens sandbox email address is: gateway-sandox@textmarketersandbox@textmarketer.co.uk
For example, sending the previous example message to the sandbox address, you would get the reply:
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Your test would have successfully sent this message: 'Special offer at Joe's! 10% off all cut and blow-dry appointments this month. Please call us on 02012345678 to book your appointment.' With originator: Joe's Hair Salon to the following numbers: |
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We have found that people love using the email-to-SMS gateway because it's so convenient and easy-to-use. Imagine how convenient it would be if your customers could also text you, using a special keyword that is unique to you, and the incoming text was converted to an email and special keyword that is unique to you, and the incoming text was converted to an email and to-SMS gateway.
That's the power of reply keywords.
How the shortcode reply keyword works
Your marketing includes the ability for a customer to text your chosen keyword to the number 88802, e.g. “Text CREATE to 88802”. The entire incoming message is captured, i.e. anything after the initial keyword. For example, you could ask people to text in your keyword followed by their name and email address. You could configure your account to forward incoming text messages, which were sent to your keyword, on to your email address.
So you have received an incoming text message in your email inbox. Using the email-to-SMS gateway you can simply 'reply' to the email, and the message will be converted back to a text message and sent your customer.
You can get a reply keyword via your account, go to https://messagebox.textmarketer.co.uk/ and click on the Purchase button:
Imagine too how convenient it would be if your customers could simply reply to the text message you sent them via the email gateway, without even needing a special keyword, and that text message reply came back to your email address with a history of the conversation between you and the customer.
That's the power of txtUs©.
How the txtUs© number works
With a txtUs© number, you will be given a dedicated mobile number, e.g. our txtUs© number is 07860 021840.You can use this number to receive text messages. All messages sent to your txtUs© number are allocated to your account.
In a similar way to the reply keyword, you can configure your txtUs© number to convert incoming text messages to emails to be delivered to your inbox, including (optionally) a history of the conversation you have had with that customer. Again, you simply hit 'reply' to send a text message back to the customer.
This is a great way of enabling a true two-way conversation via text message, but all from the comfort of your inbox.
You can get a txtUs© number via your account, go to https://messagebox.textmarketer.co.uk/ and click on the Purchase button: